All goods purchased on marketplaz are subject to a moneyback policy
Complete refunds shall be made in the following situations
- Item received is not item that was ordered
- Damaged Items
- Item not the appropriate size or color that was ordered for.
The buyer has 72 hours following delivery to submit a MoneyBack request.
Situation shall be analyzed and the following possible actions could be taken
- Complete refund of payment
- Shipment of the right item (in case wrong item was delivered)
- Replacement of damaged item
It could take up to 120 hours or more in certain circumstances for these actions to be taken.